Returns & Exchanges
At Hornet Watersports, we want you to be fully satisfied with your gear; if you are not happy with your purchase, you can return or exchange unused items within 30 days of delivery. Please ensure all items are in their original packaging and condition to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Gear
Securely pack the unused equipment in its original box, ensuring all tags and protective materials are included.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.